Politique de remboursement
📦 Artsi Chic Boutique – Return & Refund Policy
Last updated: May 1, 2025
We want you to love your purchase. If you're not completely satisfied, we’re here to help.
🔁 Returns
We gladly accept returns for both defective and non-defective items. You have 30 days from the date of delivery to initiate a return.
To qualify for a return:
Items must be unused, in their original condition and packaging.
Returns must be shipped back via mail to the address provided after contacting our support team.
Return shipping is the responsibility of the customer.
No restocking fees will be charged.
📝 Return Instructions:
To start a return, please contact us at 📧 contact@artsichicboutique.store with your order number and reason for the return.
We’ll respond within 1–2 business days with a return authorization and shipping instructions. You will need to provide your own return label.
💸 Refunds:
Once your returned item is received and inspected:
We will notify you of the approval or rejection of your refund.
Approved refunds will be processed within 7 business days back to your original payment method.
Cross-border transfers may take an additional 1–2 days to reflect, depending on your payment provider.
❌ Damaged, Missing, or Incorrect Items:
If your item arrives damaged, is missing parts, or is incorrect:
Contact us within 48 hours of delivery.
Provide photo evidence of the issue.
You’ll be offered a replacement or full refund (your choice).
📞 Need Help?
For any questions or concerns regarding returns and refunds, please reach out to us at:
📧 contact@artsichicboutique.store
Thank you for choosing Artsi Chic Boutique. We are committed to ensuring your satisfaction with every purchase!
